Frequently Asked Questions
Everything you need to know about our sustainable apparel and organic textiles.
What materials are used in your clothing collection?
We prioritize the planet by using GOTS-certified organic cotton, hemp fibers, and recycled linen. Every garment is dyed using non-toxic, plant-based pigments to ensure they are safe for your skin and the environment.
How should I care for my organic fabric garments?
To preserve the natural fibers and herbal dyes, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent. Always air dry in the shade to prevent color fading and shrinkage.
Do you offer international shipping?
Yes, we ship our organic fashion worldwide. Shipping costs and delivery times vary by destination, but most international orders arrive within 7-14 business days using our carbon-neutral shipping partners.
What is your return policy for apparel?
We want you to love your fit. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or exchange.
How do I know which size to order?
Since organic fabrics have less synthetic stretch, we recommend consulting our detailed Size Guide found on each product page. If you are between sizes, we generally suggest sizing up for a more comfortable, relaxed fit.
Are your production processes ethical?
Absolutely. We partner exclusively with Fair Trade certified factories that guarantee living wages, safe working conditions, and zero child labor, ensuring our 'Herb Shop' ethos extends to the people who make our clothes.